FUCK THAT!!! who the hell that comes up with the CUSTOMER ALWAYS RIGHT?!?? yeah... no doubt i agree that but seriously... i only will agree when it comes to GOOD CUSTOMERS!! got what i mean??? GOOD CUSTOMERS!!!

few days back a few of those "GOOD CUSTOMERS" who comes back for some CUSTOMER SERVICE...~~ well... it's not that i'm too stingy or what to offer my service... but seriously... to those "GOOD CUSTOMERS"... DO YOU SERIOUSLY THINK THAT YOU REALLY DESERVE THE SERVICE YOU WANT WHICH WE CAN'T PROVIDE DUE TO YOUR ATTITUDE? I seriously dun think you all deserve to have a GOOD SERVICE from us.. SERIOUSLY..!!

now talk about that basket~~ (CnP from raymond's blog...) cause this happen to my side as well... the same customer... being serve at the same time... by 3 staff and good manners and helpful information and helps willingly..

Ray's part..
Kid comes up to me, asks about the memory stick for the PSP. Told him the price and everything, kid says okay. Kid calls dad, which says okay as well. I test out the card, which checks out. Dad pays, kid walks off happy.

End of it? Not very likely, as you've probably figured out.

It was half an hour till we closed shop, and we were just hanging around listening to music and stuff. Kid from just now walks up to me, complains that the memory stick ain't working. He says the card isn't detected when he slotted it in.

Fair enough. I check it out. On the back of every card is this warranty sticker, which states the manufactured date and whether it has been tampered with or not. I look behind, sticker's torn off. I asked the kid if he torn it off.

While I was in the middle of asking him, the dad shows up, overhears me say that he wasn't supposed to tear off the sticker.

Dad goes ballistic, starts tearing into me that he didn't know that you weren't supposed to tear off the sticker, and that it was my fault that I didn't inform them beforehand.

AND if that wasn't enough to make your blood boil, dad keeps railing on about how I should replace a card for him because his machine could read other cards. Funny thing was, it was a brand new card, which means no games, and yet when I checked inside, it was full.'

he bought tat card from raymond and it's empty.. but why there are games inside and the warranty which torn off doesn't look like my company's warraty sticker?? looks like those other local no brand lousy company's warranty sticker...

Well.. we talk nicely to him(the father) that we are sorry that we can't help as the warranty sticker were torned off.. (well,that's the question for customer... is it A MUST to inform that details that how important the warranty sticker is while the whole world already knew that the warranty will be void if torn?!?! - FOR THOSE IDIOT WHO DUNNO, AND NOW I'M OFFICIALLY INFORM YOU ALL THAT WARRANTY STICKER IS A PROVE OF VALIDATION OF YOUR WARRANTY, AND PROVE THAT YOU PURCHASE FROM THAT OUTLET..) so.. we are kind enough to test the memory card out to check whether the is it working... and it's working on our set.. so... what's wrong with it actually... i checked his psp... with a few memory card... which is fine working on my own psp... and guess what? IT'S NOT WORKING... so what's going on actually??!?! it's his psp's faulty... and i'm kind enough to offer his and advise him to send his psp for check up and repairing...

NEXT...
guess what is his response??
GOOD CUSTOMER: SO?!?! WHAT YOU EXPECT TO DO?
me: well, sir... it's obvious that your memory card slot is broken.. i dun means that it's broken but it's not working fine already...
GOOD CUSTOMER: I DUN CARE... SO WHAT YOU GONNA DO?
me: my advise is to send your psp to my technical department to check the problem so tat they can repair it for you with a little charges..
GOOD CUSTOMER: I DUN WANNA LISTEN ALL THIS THINGS... I JUST WANNA KNOW WHAT YOU CAN DO WITH THIS UNIT...
me: but sir, the memory card is working fine with my set... appre....
GOOD CUSTOMER:IT'S NOT WORKING ON MY PSP... IT'S YOUR PRODUCT FAILURE!!
me:(wtF)sir... it's working fine on my psp..
GOOD CUSTOMER:I SAID IT VERY CLEARLY.. IT'S NOT WORKING ON MY PSP
me: ok, ok.. sir... let me explain to you this part... *turn to raymond* raymond... go grab my blue psp from lion... my psp have similiar problem like his.. (i ask raymond to go as i can see his face already transform into a demon/evil already) *turn back to customer as raymond walks to lion's place* sir... let me show you... i have a psp which have a similiar problem.. and i'll explain what is wrong to your psp..
GOOD CUSTOMER: MY PSP DUN HAVE A PROBLEM! IT'S WORKING FINE WITH ANOTHER MEMORY CARD!!
me: i know and i understand sir... that's why i'm explaining what is wrong...
GOOD CUSTOMER:*silent*

(after Explaining everything about 3 minutes... raymond is back with the blue psp)

GOOD CUSTOMER: SO??!?!
me: so sir, it's your PSP memory slot which causing the trouble to you sir... so my advise is to repair it instead of leave it like tat... if not you won't be able to use the new memory card..
GOOD CUSTOMER:HELLO!! I BOUGHT THINGS FROM YOU.. I'M EXPECTING THE THINGS WORKS ON MY PSP
me: yes.. i know sir.. but like i said.. your psp won't be able to read the memory card... your slot is broken
GOOD CUSTOMER:MY PSP CAN READ MY OTHER MEMORY CARD... I WANT YOU TO GET ME A FINE WORKING MEMORY FOR ME...
me: .... but sir... GOOD SOLD ARE NOT REFUNDABLE, and the memory card you bought is working fine...
GOOD CUSTOMER:YOU ARE NOT GOING TO DO ANYTHING RIGHT?
me: i'm willing to help.. but u torn off the warranty sticker... and i can't do anything...
GOOD CUSTOMER:FINE!~~ AND NOW YOU SAID THAT
me:.... sir, i can only do what i can

*that customer just walk away like tat* well... okay... until this part... i'm still kind enough.. and STUPID enough.... i called him back... and i offer a way to help him up... but that idea will cause bad result in the end of the day... so this is the conversation between us...

me: sir, if you want.. i have a way to help you up..
Cus: what is it?!?
me: Well.. like i told you.. i have 1 psp similiar to your psp, but that way might harm ur psp
Cus: (TONE UP ↑) SO YOU CAN DO IT?
me: yes... but i need ur permission to proceed... cause....
Cus:YOU CAN DO IT OR NOT?!
me: yes, sir... but the way i do might harm you psp... so..
Cus: YOU CAN DO OR NOT?!? CAN DO JUST SAY THAT YOU CAN DO!!!
me:(WTH!! DO U ACTUALLY KNOW ENGLISH?!) yes sir.. but i need your permission
Cus: YOU CAN'T DO JUST SAY IT... DUN JUST TALK COCK THERE!!
me: (O_o i talk cock?! CCB!!) like i said that way might harm and i need your permission~
Cus:(TONE UP HIGHER↑) YOU WANNA DO OR NOT!?
me:i'm willing to help.. but permission is at your own risk~~
Cus: YOU DUN WANNA DO IT THEN FINE..!!! USELESS TO CONTINUE TALK LIKE THIS...
me:(WTF!~)

That customer just walk away... and i was thinking.. GLAD TAT I NEVER HELP THIS KIND OF BASKET~ if not... imagine what will happen if he bring his psp back and blame tat i "BROKE" it... as he never "ASKED" for my help and i am the 1 that so KPC to Fix it for him... and that time... i'm the 1 have to responsible to his psp... SMART ESSO!!!

Well... for those ppl wanna have good service from US who sell you things... be a good customer 1st... people will appreciate you and give you a better service without u asking...

AND REMEMBER 1 THING... CUSMTOMER ALWAYS RIGHT IS ONLY BASE ON GOOD CUSTOMER ACT ONLY... i know customer pay money to buy things.. but we are humans too.. we have feelings too.. so... put urself in our shoe before u talk like an esso!~~ thanks and if i hurt anyone's feeling... my apologize...~~

my adventurous...